Shipping & Delivery.
Shipping is £2.95 for the UK and £7.95 for the Rest of the World, no matter how many items your purchase
We post your order within 1-3 working days, 1st class Royal Mail.
All orders over £30 are shipped 1st Class Recorded.
UK - Allow 3 days for delivery from day of dispatch
Europe - 10 days
USA & AUSTRALIA - 21 days
If there has been any delay with your order, please do get in touch.
Returns & exchanges
We gladly accept returns and exchanges
- Contact me within: 14 days of delivery
- Ship items back within: 30 days of delivery
Please contact us if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalised orders, unless error onour part.
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Information I Collect – To fulfil your order, you must provide me with certain information via Etsy such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information when required for custom orders if you contact me directly.
Why I Need Your Information and How I Use It – I rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
Information Sharing and Disclosure – Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me – For purposes of EU data protection law, I, Marika Roger, am the data controller of your personal information. If you have any questions or concerns, you may contact me at firstname.lastname@example.org. Alternately, my postal address is Unit 34, Saffron Court, Basildon Essex, SS156SS.